Symptoms
Block level backup to cDOT filer destination is failing with the error below:<IP> sssvh Thu Jun 08 07:11:59 2017 SNBSVH_983E Modify relationship(<vol>/[<job_name>]<host>@{4AB0535C}) failed with exception: NDMPSessionException(0, modifyRelationship exception: <EXCEPTION CATEGORY="BEXEXCEPTION"><CODE>501</CODE></EXCEPTION>)
<IP> sssvh Thu Jun 08 07:11:59 2017 SNBSVH_275W Task 2 using BASE source snapshot to update Snapvault relationship
<IP> sssvh Thu Jun 08 07:11:59 2017 SNBNCJ_100N Task 2 NDMP_LOG: id(11,512), type(NDMP_LOG_NORMAL), text(SVS_TRANSFER_BACKUP:[[<job_name>]<host>@{4AB0535C}|SSSV_<job_name>.0|0] rseq:[9])
<IP> sssvh Thu Jun 08 07:11:59 2017 SNBNCJ_100N Task 2 NDMP_LOG: id(0), type(), text(NDMP_SVS_NOTIFY_TRANSFER_BACKUP operation failed. Error(5, NDMP_PERMISSION_ERR); Rseq(9))
This is likely the very first backup to the specific SVM, but this might not always be the case; the significant error here is Error(5, NDMP_PERMISSION_ERR)
Resolution
- Restart the DPX Advanced Protection Manager service on the node.
- Delete the node from the DPX Enterprise and re-add the node, then run a backup.