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Symptoms



When enabling "Inline Verification" for Linux based backup jobs, you may see following an error message during the verification in the job report.

X.X.X.X ssmaper Wed Mar 14 10:37:38 2018 SNBMPR3072J 1474: verify_lun: successfully created and mapped Lun off image(H:\.BackupExpressSnapshots\SSSV_NODE\{BEX-483A-5AA8DFA73F64}\[NODE]NODE05@{B7CFC3A1}\BEXIMAGE.RAW)
X.X.X.X ssmaper Wed Mar 14 10:37:49 2018 SNBMPR3069E 1474: Failed to create the specified directory (/sys/devices/platform/host7/session5/mnt_F17074AC00000779) error(No such file or directory)
X.X.X.X ssmaper Wed Mar 14 10:37:49 2018 SNBMPR3069E 1474: Failed to mount volume (sde1) to mount point (/sys/devices/platform/host7/session5/mnt_F17074AC00000779)
X.X.X.X ssmaper Wed Mar 14 10:37:51 2018 SNBMPR3069E 1474: verify_lun: Failed to iSCSI mount Lun off image(H:\.BackupExpressSnapshots\SSSV_NODE\{BEX-483A-5AA8DFA73F64}\[NODE]NODE05@{B7CFC3A1}\BEXIMAGE.RAW). err=(23015)
Y.Y.Y.Y sssvh Wed Mar 14 10:37:51 2018 SNBSVH_615W  Unable to verify backup for disk(/var). Reason(<EXCEPTION CATEGORY="BEXEXCEPTION"><CODE>23015</CODE></EXCEPTION>)

The problem lies in the wrong mount point for these verification images: /sys/devices/platform/....:


Resolution



This behavior has been addressed in a DPX Maintenance Update. Please perform a DPX Autoupdate to apply latest DPX release. (This can be performed from Help | Autoupdate DPX with the DPX Management Console.)

See the Software Update Release Notes for DPX 4.5.3 (0177)  referencing Issue ID DPSUST-4301

If the issue continues to occur after applying the update please contact  Catalogic Software Data Protection Technical Support  referencing Issue ID.