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Summary



Virtual machine with a large amount of disks fails with error : Create VMs: Failed

Symptoms



ECX Virtualization restore job fails with error:

ERROR    1.54435E+12    Sun 9 Dec 2018 10:22:14 CET    2    Create VMs: Failed (0 objects)
ERROR    1.54435E+12    Sun 9 Dec 2018 10:22:14 CET    2    Exception (NullPointerException) reports: (null)
ERROR    1.54435E+12    Sun 9 Dec 2018 10:22:14 CET    2    java.lang.NullPointerException
ERROR    1.54435E+12    Sun 9 Dec 2018 10:22:14 CET    2    "    at com.syncsort.dp.xsb.serviceprovider.recovery.vmwarenetapp.CreateVMStep.create(CreateVMStep.java:220)"

Resolution



This behavior has been addressed in ECX 2.8 build 1192 or later. However, a complete Maintenance Update is not available at this time. Contact Catalogic Software Data Protection Technical Support for obtaining the required update referencing Issue ID ECSUST-1662.
Keywords: virtual machine, error, restore with error, virtual machine fails to restore, ecx, virtual machine restore, virtualization
Related Products: ECX