Summary
While rerunning a failed backup using the "Failed Nodes Rerun" option from the Monitor screen listing, the resulting job may fail with the error: “Unequal number of source and destination statements”.
Symptoms
When rerunning a failed backup using the "Failed Nodes Rerun" option from the Monitor screen the following errors are shown:
- Popup appears with <EXCEPTION CATEGORY="BEXEXCEPTION"><CODE>-1</CODE></EXCEPTION>
- Job with name srjxxxxxxxx in failed state in the Job Monitor
- Rerun job fails with error : X.X.X.X 8/7/2019 1:47:27 pm SNBSVH_954E Job(srj1565200030) definition processing failed with exception: Unequal number of source and destination statements
Resolution
This behavior will be addressed in a DPX Maintenance Update. However, a complete Maintenance Update is not available at this time. A hotfix for this issue can be downloaded from the Mysupport website
To apply the hotfix on Windows Master :
- Extract the compressed file and copy to Master server.
- Stop the DPX Services on the Master server
- Rename the ssdb.exe in DPX/bin directory to ssdb.exe.org
- Copy in the new ssdb.exe to DPX/bin directory.
- Restart the DPX Services
- Rerun the Failed Nodes Rerun commands again.
To apply the hotfix on Master Server Appliance :
- Extract the compressed file and copy to Master Server Appliance.
- Stop the DPX Services on the Master server using sudo /opt/DPX/misc/sscmagent stop
- Rename the ssdb in DPX/bin directory to ssdb.org
- Copy in the new ssdb to DPX/bin directory.
- Change the permissions to executable using chmod +x ssdb
- Restart the DPX Services sudo /opt/DPX/misc/sscmagent start
- Rerun the Failed Nodes Rerun commands again.
If the issue continues to occur after applying the hotfix please contact Catalogic Software Data Protection Technical Support for obtaining the required update referencing Issue ID DPSUST-4642