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Summary



Catalogic DPX supports eDirectory 8.7+ backups for Microfocus Open Enterprise Server. There are two methods of backing up eDirectory 8.7+ (also known as NDS) - through the eMbox Java utility and through TSANDS. TSANDS displays the .[Tree name]. and Schema virtual disks on the Backup screen, and the eMbox interface displays the eDirDB: virtual disk.

Symptoms



Backups fails with error: 
X.X.X.X ssevthnd Fri Dec  6 09:06:15 2019 SNBEH_3072J Task 2: execution of eDirectory backup command failed with rc = -1 (java.io.FileNotFoundException: /opt/DPX/logs/edirlog)

DPX eDirectory module jif_std*.txt reports error 
 
Login successful.
eb4ed01e: Task is Not allowed.  Either Role Based Services are not installed on this server or you do not have rights to this task.
Logout successful.



Resolution



Before you can backup and restore eDirectory, there are configuration steps that must be performed on the Open Enterprise Server. Role Based Services must be enabled. In addition, iManager must be available and working on the machine. Catalogic DPX uses the Micro focus eMBox Java tools to backup eDirectory, and these are not generally configured by default. Backing up eDirectory to a file via Micro focus iManager is the easiest way to ensure that the server is properly configured for eDirectory backups. When you run an iManager backup for the first time, a configuration window appears in which you configure Role Based Services and the eMBox Java tools properly. Therefore, this will automatically configure the server for future backups with Catalogic DPX.

If eMbox objects cannot be seen, the Role Based Services have likely not been configured. You can test this by running eMbox interactively from the console:

1. Run edirutil You should see a new screen for eMBox at the console prompt. -i.

2. Type the following command at the prompt (variables appear in < >):

login-s <Server Name or IP address> -p <Port Number> -u <User Name> -w <Password>

Note:

  • The port number is the one you specified when you installed eDirectory. The Open Enterprise default nonsecure port is 8008, and the default secure port is 8009.
  • If you use a port number other than 8008, add a command line switch to the Catalogic DPX event handler in order to back up the machine via Catalogic DPX. Modify/create the file SYS:\ETC\SSEVTHND and append/add the following switch at the end of the first line of the file:

--edirport <Port Number>

  • The server name is the hostname or IP address of the server on which you are performing the eDirectory backup.
  • The user name and password are those of the user with eDirectory privileges to perform your backup. This should be the same user and password used to scan the node into your Catalogic DPX enterprise.

3. Type getconfig at the prompt. If an error is given at this stage, the eMbox tool has not been configured properly. In most cases, it means either that the User ID does not have enough privileges or RBS was not configured.

 

If the eDirDB: disk can be seen but not browsed, this is normal. The eMbox interface does not allow backup of a single object. It only allows backup of the entire NDS hosted by that server. If you attempt to browse the disk you will see a "No Data" message in the GUI. This is a reporting error in the GUI that should not allow browsing past the root level.