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Step By Step



  • Open a DPX command prompt in Administrator mode ( right click run as administrator)
  • Run disklist.exe from the DPX tools directory 
  • Look for the volume serial number that is failing in the job log and note the drive letter it is associated to 
  • Start bexsnapmgr.bat 
  • Select Change journal configuration 
  • Select the <insert drive letter> and press disable 
  • There is no need to enable it again as the first backups will automatically perform this operation 
  • Run the backup twice to make sure a new base is created and the next incremental runs correctly
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