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Summary



Several backup jobs complete the data transfer stage for all tasks and the tape is released, however, the job is not in the cataloging stage. To resolve this issue, on the disk where DPX is installed, clear more disk space than required for the cataloging process.

Symptoms



The last entry in the backup log is:

Sun Jun 01 05:52:40 2008 SNBJH_3259J ===== Done tape [060631] of job 1212271210: 25446 blocks [833814528 bytes] rc=0 (no error) =====

The status for all these jobs is running. Canceling a job does not force cataloging. The following message displays:

Mon Jun 02 10:59:45 2008 SNBSCH5612J Job PROJECT_Month-BASE - canceling

Mon Jun 02 10:59:45 2008 SNBJH_3700J ----- Received STOP for job 1212271210 -----

Mon Jun 02 10:59:45 2008 SNBJH_3701J Ignoring STOP command since job 1212271210 is ending or has ended



Resolution



The jobs fails to catalog due to a space issue on the master server. There is not enough free space available for processing the Catalog details.

To resolve this issue:

  1. View the main ssdb log file (usually the largest in size) on the master server:

    Backup Express}\logs\ssdb.{number}.log     Is this where the logs are going to be?  We need the correct name

    This log displays repeated details similar to the following example :

    Mon Jun 02 10:57:46 2008 SNBCAT2704D JOB-CATALOG: PROJECT_Month 1 1212271210

    Mon Jun 02 10:57:46 2008 SNBDBC2990I Check disk space for job id '1212271210'

    Mon Jun 02 10:57:46 2008 SNBDB 5208D db_query_disk_space : disk (D:) total(7835695) free(1172523) blocksize(4096)

    Mon Jun 02 10:57:46 2008 SNBCAT1778E Insufficient disk space for cataloging job 1212271210

    Mon Jun 02 10:57:46 2008 SNBCAT1779W Job ID = 1212271210: Total current cataloging size = 8055 MB, total free space = 4802 MB, threshold = 4431 MB

    Note: In the log, the total free space is less than the total current cataloging size. These values refer to space on the disk where DPX is installed.

  2. Clear space on the disk such that the total amount of free space is greater than the total current
    cataloging size. Within 5 minutes of clearing the space, the cataloging process continues.

    Note: A system event referring to a lack of disk space is not created.