Views:

Summary



The BEX/NSB database configuration utility for SAP completes successfully, but the SAP job log displays an error message indicating that the backup utility call failed. To resolve this issue, modify the *.utl file.

Symptoms



The DPX database configuration utility for SAP completes successfully, but the SAP job log displays the following error message:

SNBSAP1031E Error calling fn (sap_backup) rc (-1)



Resolution



The utility file (*.utl) created by the DPX database configuration utility for SAP contains the following incorrect entry:

BEX_HOST_OS_TYPE_TO_BACKUP windows

According to the DPX user documentation, only the following node types are allowed:

  • UNIX
  • WINNT
  • WIN95
  • NETWARE
  • NDMP

To resolve this issue, edit the SAP utility (.utl) configuration file:

1. Locate the line:

BEX_HOST_OS_TYPE_TO_BACKUP

2. Replace windows with WINNT

Note: You can find the *.utl file in DIR:\oracle\D01\102\database\*.utl or in a similar location.