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Summary

Block backup fails with Failed to start the journaling for Vol

 

 

Symptoms

 

 

In the job log, the following error displays:

 

 

X.X.X.X 1/9/2013 10:17:17 pm SNBSNP3069E 3196: Failed to start the journaling for vol(\\?\Volume{e788fc36-1347-11e2-9785-005056990001}\) genrc(0xfffff35d) osrc(0x5d) rc(0xfffff35d : Journaling state does not allow the requested operation)

X.X.X.X 1/9/2013 10:17:17 pm SNBSNP3069E 3196: HotSpotSnapShot::do_pre_snapshot_settings:enable_cj failed vol(\\?\Volume{e788fc36-1347-11e2-9785-005056990001}\) rc(-1)

 

Resolution

 

 

Confirm that the user account used to run DPX on this host (CMAgent service and Advance protection manager service), granted Full Control in the NTFS security permissions for that volume.