Summary
A backup fails or completes with the following error message: Could not find pasword for SI To resolve this issue, on each Oracle node, after DPX is installed, OracleConfig must be run from the DPX Command Prompt to enable access to Oracle Instance.
Symptoms
The Job log displays the following error message:
x.x.x.x 4/3/2013 7:49:27 am SNBAPP_004X com.syncsort.bex.server.oracleapp.OracleInfoException: Could not find password for SID (VKZDCDPH)
x.x.x.x 4/3/2013 7:49:27 am SNBOCL_076E The instance (VKZDCDPH) is being skipped because its authentication info could not be found
Resolution
On each Oracle node, after DPX is installed, OracleConfig must be run from the BEX/DPX Command Prompt to enable access to Oracle Instance.
To run OracleConfig:
- From Windows, open the DPX Command Prompt by selecting Start > Programs > DPX > DPX Command Prompt. Then type the command OracleConfig.
- From UNIX/Linux, navigate to the DPX bin directory. Then type the command ./OracleConfig. OracleConfig locates the path of a JDBC driver, which is required for communication with Oracle for backup and restore operations. If a JDBC driver is not found, an Open File dialog appears. Select a JDBC driver and click OK.