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Summary

Problem connecting to the cluster node due to stopped Microsoft services.

 

 

Symptoms

 

 

Cluster Block Backup fails with errors :
X.X.X.X sssnap Fri Dec 09 03:16:37 2016 SNBSNP3069E 1296: Failed to connect to the remote server NODEXXX rc[53]

X.X.X.X.11/13/2018 3:21:11 pm SNBSNP3069E 28280: All cluster nodes must be running during Base backup of shared volume
X.X.X.X 11/13/2018 3:21:11 pm SNBSNP3069E 28280: Failed to do postsnapshot settings for volume (F:) rc(-25)

 

 

 

Resolution

 

 

Ensure that Microsoft Remote Registry service and Remote Desktop service are enabled and running on the node referred to in the error message. Start the services and re-run the job.