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Summary



Improvements to Agentless VMware where an iSCSI IP address can be specified on a NetApp filer, allowing the filer to be scanned in to the Enterprise by one IP while using another IP for backup and restore.

Symptoms



Netapp filer may have more than one iSCSI interface enabled. In this case the ssrms* log on the virtualization proxy server may show the following error message:

Mon Jun 15 10:05:27 2015; TGID(1434376976), TID(1); SNBVTE_040Y There has been some problem in transferring data for disk ([JJJJ1]techsupptst/techsupptst_4-000004.vmdk), reason (java.lang.Exception: Session is not in active state)

java.lang.Exception: Session is not in active state at com.syncsort.bex.dmautil.DmautilJNI.getIscsiWriterObject(Native Method)

at com.syncsort.bex.dmautil.IscsiSession$IscsiWriter.getInstance(IscsiSession.java:45)

at com.syncsort.bex.dmautil.NativeObject.get(NativeObject.java:52)

at com.syncsort.bex.dmautil.BitmapMover.getInstance(BitmapMover.java:87)

at com.syncsort.bex.dmautil.NativeObject.get(NativeObject.java:52)

at com.syncsort.bex.dmautil.NativeMover.startMoving(NativeMover.java:107)

at com.syncsort.bex.dmautil.BitmapMover.startMoving(BitmapMover.java:105)

at com.syncsort.bex.vilib.VMTaskExecutor.runTask(VMTaskExecutor.java:1203) at com.syncsort.bex.vilib.VirtualizationTaskExecutor.run(VirtualizationTaskExecutor.java:122)



Resolution



To specify the iSCSI filer interface IP address on the proxy:

  1. On every Agentless proxy, locate and edit the following file: C:\Program Files\DPX\bin\ssrmi.bat.
  2. Edit the line after -debug 5, add a space, then add --iscsi_secondary_ip x.x.x.x (update this to the NetApp ISCSI IP backup destination).
  3. Restart the CMagent service on this Agentless proxy node.