Views:

Summary



With file history disabled it is required to do the file history before selecting the files to be restored.

Symptoms



When attempting to restore Block level data, the following message is shown:
  • "There is no data present in the catalog for this backup instance. Please click "OK" to browse the data from actual data snapshot." 


Resolution



This message is normal when attempting to restore data from a job where there was no file history run for the backup and it needs to be generated at restore time.
To restore the data do the following: 
  • Press OK on the message 
  • A menu will pop up that asks you for a node where the instance can be mapped select a node with the same OS as the backed up node 
  • The instance will be then mapped and the file history generate ( this may take a few minutes) 
  • Once it is done you should see the files in the instance you are trying to restore and continue the restore.


Optionally you can also just IA Map the instance. 
To map a Block backup to a Windows or Linux drive: 
1. Open the Block restore window in the management console. 
2. In the restore source pane, select the backup instance to map. 
3. Right-click the backup instance you selected. 
4. From the context menu, select Map.The Instant Access Mapping dialog box appears. 
5. Select the node and mount point to which you want to map the backup instance. 

The following are considerations for mount point selection: 
• For Windows, the Mount Point List items appears as drive letters. 
• In the Mount Point List, drive letters in use display with Already Mapped beside them. If you select a drive letter that is already mapped to a storage system, DPX attempts to unmount the drive and remap your selected instance to it. 
• Instant Access mapping does not override an existing network mapping in Windows. However, Instant Access-mapped drives are not be available for new network mappings in Windows. 
• In certain circumstances, you may need to further qualify the mount point information. Use the Mount Point field for this purpose. Enter the name of the disk or drive or mount point (on the node selected in the Node List pull-down menu) that you want the backup instance to mount to. 
• For a Windows Server 2012 and Windows Server 2012 R2 deduplicated NTFS volume, select only mount points from a node running Windows Server 2012. Note that a Windows Server 2012 R2 deduplicated NTFS volume must be mounted on a Windows Server 2012 R2 node. 

6. Click OK. 
7. Confirm or cancel the operation in the dialog box that displays. The mapping operation may take a few minutes. 
8. When the mapping is complete, a message box appears indicating successful mapping. Click OK. 

The mapped drive now is visible as a Windows or Linux local drive. You can now treat the mapped backup instance as you would any other volume.