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Summary



NDMP backup fails with a browsing error for a task

Symptoms



NDMP backup fails with browsing error for a task:

Job log shows error: --------------------
Sat Dec 09 09:00:17 2017 SNBJH_3206E *** Fail connecting node<NetappHP-02> disk</vol/v5_phone> for job<Tape_weekly2>, task skipped ***
Sat Dec 09 09:01:18 2017 SNBJH_3053E *** File browser on node APWUBACKUP returned error -1 ***

From the proxy ncl log, the error was found to be, --------------------
Sat Dec 09 09:00:17 2017 SNBNCX3067I TID(948): Processing QSPACE request for disk(/vol/v5_phone) Sat Dec 09 09:00:17 2017 SNBNCX3069E Node (10.11.60.22) has no FS info for disk (/vol/v5_phone)

Resolution



This symptom is quite common. Below are twowof the reasons for this error:

Reason: The volume /vol/v5-phone was removed when admin re-created Netapp volumes when re-configuring the NetApp.
Resolution: Remove /vol/v5_phone from the job or re-create the /vol/v5_phone volume, and the backup runs fine.

A previous case for a different site also encountered this symptom.  For that case, the resolution was that the volume
of concern gets moved to a different SVM in CDOT, and re-saving the job with correct volume path resolved the backup issue.