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Summary

When trying to backup a filer to a tape drive on a UNIX non-NDMP node, the drive allocation fails with an inability to open the tape drive.

 

 

Symptoms

 

 

The error code returned in 1104. The job log reads:

 

 

11.11.11.11 sstptmm Fri Jul 15 16:41:09 2005 SNBTMM5461O Node(SUN) drive(drive1) volser(LTO_00) partition(2) mount rc=(1104)

11.11.11.11 ssevthnd Fri Jul 15 16:41:09 2005 SNBEHT4204E *** Error mounting LTO_00 on device drive1 [status: 1104 (error opening device file)] ***

11.11.11.22 ssjobhnd Fri Jul 15 16:44:54 2005 SNBJH_3036E *** Drive fail reported: drive drive1 on node sun in job 1121463883 ***

10.0.10.155 ssjobhnd Fri Jul 15 16:44:55 2005 SNBJHB3460J --- Putting definition on retry queue: node 920c-upper disk /vol/vol0 of job 1121463883. ---

10.0.10.155 ssjobhnd Fri Jul 15 16:44:55 2005 SNBJH_3045E *** Task 1 of job 1121463883 for node 920c-upper disk /vol/vol0 failed ***

10.0.10.155 ssjobhnd Fri Jul 15 16:45:56 2005 SNBJH_3851E *** Unable to get device assignment for job 1121463883 (node 920c-upper, disk /vol/vol0) ***

*** Tape Mount Manager Log ***

Fri Jul 15 16:41:09 2005 SNBTMM5461O Node(SUN) drive(drive1) volser(LTO_00) partition(2) mount rc=(1104)

 

Resolution

 

 

In this instance, central system logging was disabled on the server. For the nibbler module to function properly, system logging must be enabled via syslogd.