Summary
SnapVault backup fails with error rc 0x800706bf pertaining to the file system VSS.
Symptoms
The typical error messages in the job log are shown below:
147.240.37.15 sssnap Wed Sep 02 11:59:21 2009 SNBSNP3069E 1440: MsSnapShot::do_startsnapshotset:StartSnapshotSet error RC(0x800706bf) ()
147.240.37.15 sssnap Wed Sep 02 11:59:21 2009 SNBSNP3069E 1440: MsSnapShot::backup_components:do_startsnapshotset error(-1)
147.240.37.15 sssnap Wed Sep 02 11:59:21 2009 SNBSNP3069E 1440: SnapHandler::backup_apps:backup_components failed rc(-4)
147.240.37.15 sssnap Wed Sep 02 11:59:21 2009 SNBSNP3069E 1440: SnapCMInterface::backup_apps:backup_apps( RC(-16)
147.240.37.15 aph Wed Sep 02 11:59:21 2009 SNBAPH_381E BexException in message (BACKUP_VSS) to module (sssnap), reqrc (-16)
147.240.37.15 aph Wed Sep 02 11:59:21 2009 SNBAPH_126E Func(backup_): Exception (AHException: <AHExceptionxception instance at 1193299226> )
147.240.38.193 sssvh Wed Sep 02 11:59:23 2009 SNBSVH_990E APPH backup request failed with exception: <EXCEPTION CATEGORY="BEXEXCEPTION"><CODE>21001</CODE></EXCEPTION>
147.240.38.193 sssvh Wed Sep 02 11:59:23 2009 SNBSVH_900X Exception: com.syncsort.bex.db.JobDefException: Application info not available
Resolution
It is most likely related to file system VSS error - check references to VSS in Catalogic KB or external sources. In the current case, a reboot resolved the issue.