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Summary

EMBR crashes when opening an edb file from an Exchange 2010 database.

 

Symptoms

The Exchange Mailbox Recovery tool will sometimes crash when attempting to open an Exchange 2010 mailbox file. A dialog box like the one below will appear:

If you click Yes to continue, it will cause a Microsoft fault dialog box to appear:

 

Resolution

Exchange Mailbox Recovery has addressed this issue with a patch for ExchLib.dll located under \Program Files\ BEX Application Recovery Options.

The patched dll can be found here:

https://mysupport.catalogicsoftware.com

Make a copy of the old dll and replace it with the one above.