Summary
When you run an advanced client backup of a Microsoft SQL Server, the following error message displays: MsUtils::get_apph_format_sql_version_string:CoCreateInstance(0x80040154) One possible reason for this is the setting of the access permissions to the database. Changing the permissions may resolve this issue.
Symptoms
During the discovery phase of a Microsoft SQL Server running a DPX advanced client backup, the following error message displays:
apph SNBAPH_335J Sending BACKUP message to sssnap...
sssnap SNBSNP3068W 2208: MsSnapShot::check_wrts_report_okay::check_wrt_status rc[-1]
sssnap SNBSNP3069E 2208: Failed to check the status of all writers after snapshot rc [-1]
sssnap SNBSNP3069E 5276: MsUtils::get_apph_format_sql_version_string:CoCreateInstance(0x80040154)
Resolution
This error could indicate several issues with the Microsoft SQL Server. Check the System or Application event viewer.
One possible cause is that only a system administrator is allowed access to communicate with the databases.
To change permissions on the Microsoft SQL Server and resolve this issue, do one of the following:
- Allow LocalSystemAccount access to the database instance.
- Modify the SQL access permissions to authenticate against both local database users and domain administrators.