Summary
If the AIX machine does not have the native NSS libraries, the AIX file backup fails. Starting with Catalogic Software DPX 4.1.0, AIX support does not include these libraries in the installer.
Symptoms
If the NSS libraries are missing, errors display depending on whether the node is a device server or not.
If the AIX server is not a device server, errors similar to the following display:
SNBEH_4305W Register timeout for module ssdmbs (node <NODE NAME> disk <DISK>:). Retrying connect.
xxx.xxx.xxxx.xxx ssevthnd Thu Dec 13 05:46:24 2012
SNBEH_3077E Timed out while waiting for module on socket 5 (ssdmbs) (node <NODE NAME> disk <DISK>:). to register
If the AIX node is a device server, an error similar to the following displays:
SNBTMM1101E CM API function: CM_AP_CONNECT_PLIM return code: 12104 on socket: 65535
SNBJH_3202E *** Fail allocating device adev2 at node vmaix71.bex.catalogicsoftware.com for job 1367507513; rc=6 ***
Resolution
Note: In the description below, /opt/DPX refers to the default Catalogic Software DPX installation directory. Adjust appropriately if DPX is installed to a different location.
Before using either scenario below, ensure the AIX machine is patched to Catalogic Software DPX 4.1.0 pl 0038 or later.
Scenario One: Mozilla Firefox is installed on system
- Update the /opt/DPX/misc/SSUSERLIB file content.
- Append SSUSERLIB file with the path /usr/mozilla/firefox.
- Restart DPX cmagent service.
Scenario Two: Mozilla Firefox is not installed
- Download and install Firefox.
- Follow the instructions of Scenario One described above.
Note: The AIX file backup fails if the path in SSUSERLIB is not adjusted correctly as indicated in the scenarios above.