Summary
An Agentless VMware backup job fails after upgrading DPX to version 4.3.2 (PL 148).
Symptoms
Job log:
x.y.z.86 sssvh Thu Feb 26 10:10:37 2015 SNBSVH_828E ............Error: Failed to backup all the VM's in this vCenter
x.y.z.86 sssvh Thu Feb 26 10:10:37 2015 SNBSVH_823J ........VM node (abcdefg); Proxy node (x.y.z.16)
x.y.z.86 sssvh Thu Feb 26 10:10:37 2015 SNBSVH_828E ............Error: There has been some problem while running VM Backup task, reason (java.lang.Exception: All the disks have encountered errors)
x.y.z.86 sssvh Thu Feb 26 10:10:37 2015 SNBSVH_826E ............Extended error: There has been some problem in processing disk ([disk] abcdefg.vmdk), reason (Missing input: ostype (errno=13006))
Accompanying rmi* log on the proxy server:
Thu Feb 26 10:07:00 2015; TGID(1424941160), TID(7); SNBVLB_002J VM snapshot creation (with memory included) for VM: XXX failed. Exception message: java.lang.Exception: Error creating virtual machine snapshot reason Cannot take a memory snapshot, since the virtual machine is configured with independent disks.
Thu Feb 26 10:07:00 2015; TGID(1424941160), TID(7); SNBVTE_035Y There has been some problem while running VM Backup task, reason (java.lang.Exception: Error creating virtual machine snapshot reason An error occurred while saving the snapshot: Failed to quiesce the virtual machine.)
java.lang.Exception: Error creating virtual machine snapshot reason An error occurred while saving the snapshot: Failed to quiesce the virtual machine.
at com.syncsort.bex.vfl.vmware.ESXGuest.createSnapshot(ESXGuest.java:524)
at com.syncsort.bex.vilib.VMTaskExecutor.runTask(VMTaskExecutor.java:1343)
at com.syncsort.bex.vilib.VMTaskExecutor.run(VMTaskExecutor.java:935)
at java.lang.Thread.run(Unknown Source)
Resolution
Contact Catalogic DP Support and ask for hotfix DPSUST-2993.